Returns & Exchanges

At Rosier Foods, we strive for 100% satisfaction with every order, but due to the perishable nature of our products, we offer returns specifically for items that arrive damaged or incorrect. Please initiate your request within 48 hours of delivery to ensure a swift resolution.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, carefully check your package for any signs of damage, leaks, or incorrect items before opening the inner seals.

• 2.
  Document the Issue

  Take clear photos or a short video of the damaged product and the shipping label as evidence for our quality assurance team.

• 3.
  Contact Support

  Email our customer care team at [email protected] with your order number and the documentation within 48 hours of receipt.

• 4.
  Receive Refund or Replacement

  Once your claim is validated, we will process a full refund to your original payment method or dispatch a fresh replacement at no extra cost.